Effective Date: 4/8/2026
Business Name: The Kumi Collective
Contact: [email protected]

1. General Policy

All purchases made through The Kumi Collective are subject to this Refund Policy.

Due to the creative and spiritual nature of our services and products, all sales are considered final unless otherwise stated below.

2. Eligibility for Refunds

Refunds may be considered under the following conditions:

-A request is submitted within 7 days of purchase

-The service has not yet been fully delivered or completed

-The request includes a clear explanation of the issue

All refund requests are reviewed on a case-by-case basis and are granted at the sole discretion of The Kumi Collective.

3. Non-Refundable Items

The following are non-refundable:

-Completed prophetic art sessions or services

-Digital products that have been accessed, downloaded, or delivered

-Membership fees or subscription payments already processed

-Partial payments or deposits for services already rendered

-Services where significant time or preparation has already been invested

4. Payment Plans

If a payment plan is offered:

-You are responsible for completing all scheduled payments

-Failure to complete payments may result in loss of access to services

-Payment plans are not cancellable to avoid remaining payments once services have begun

5. Cancellations & Rescheduling

Sessions may be rescheduled with at least 24 hours’ notice

Missed sessions or late cancellations may be forfeited without refund

6. Chargebacks

By making a purchase, you agree not to initiate a chargeback without first contacting The Kumi Collective to attempt resolution.

Initiating a chargeback without communication may result in:

-Immediate termination of access to services

-Ineligibility for future offerings

7. Our Commitment

We are committed to providing a meaningful and high-quality experience.

If you are unsatisfied, please reach out so we can address your concerns directly.

8. Contact

For all refund requests or questions, please contact:
[email protected]